ITIL® 4 High Velocity IT
ITIL® 4 High Velocity IT
Durată: 3 zile
Certificare: ITIL® 4 High Velocity IT
Cui îi este dedicat cursul?
The ITIL® 4 Specialist: High Velocity IT course is aimed at IT and service management practitioners who work in organizations that are becoming more digitally enabled. Its target audience includes but is not limited to:
- Business Managers
- Business Process Owners
- IT Consultants
- IT Developers
- IT Management
- IT Support Staff
- Service Providers
- System Integrators
Cunoștințe și abilități inițiale
- ITIL® 4 Foundation certification
Prezentarea cursului
This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included.
Ce subiecte abordează cursul
- Module 1 - Course Introduction
- Module 2 - Introduction to High-Velocity IT
- Module 3 - High-Velocity IT Approaches
- Module 4 - High-Velocity IT Operating Models
- Module 5 - ITIL Building Blocks for High-Velocity IT
- Module 6 - High-Velocity IT Culture
- Module 7 - Supporting Models and Concepts for Purpose
- Module 8 - Supporting Models and Concepts for People
- Module 9 - Supporting Models and Concepts for Process
- Module 10 - High-Velocity IT Objectives and Techniques
- Module 11 - Techniques for Valuable Investments
- Module 12 - Techniques for Fast Developments
- Module 13 - Techniques for Resilient Operations
- Module 14 - Techniques for Co-created Value
- Module 15 - Techniques for Assured Conformance
- Exam Preparation
Ce abilități se dobândesc în urmă cursului
- Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
- Understand the digital product lifecycle in terms of the ITIL operating model.
- Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.
- Know how to contribute to achieving value with digital products.
The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation.
Examenele se pot susține în termen de 12 luni de la finalizarea cursului.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.