ITIL® 4 Leader: Digital and IT Strategy

Cui îi este dedicat cursul?

The target audience for ITIL 4 Digital and IT Strategy includes, but are not limited to, the following:

• IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders across the organization.

Cunoștințe și abilități inițiale

• A minimum of three years of IT managerial experience
• ITIL 4 Foundation OR ITIL 4 Managing Professional certification through the Managing Transition module

Prezentarea cursului

ITIL 4 Digital and IT Strategy will help strategy and digital transformation consultants (internal and external) demonstrate how IT strategy differs from digital strategy, provide guidance for integrating digital and IT

Ce subiecte abordează cursul

• Course Introduction
• Module 1: Key Concepts of Digital and IT Strategy
• Module 2: Strategy and the Service Value System
• Module 3: What is Vision
• Assignment 1: Digital Positioning
• Module 4: Where Are We Now?
• Module 4: Where Are We Now?
• Module 5: How Do We Get There? (Strategic Planning)
• Module 6: How Do We Get There? (Strategic Approaches)
• Assignment 2: Strategic Approaches for Digital Organizations
• Module 7: Take Action (Managing Strategic Initiatives)
• Assignment 3: Strategy Planning and Communication
• Module 8: Did We Get There? (Measuring Strategy)
• Module 9: How Do We Keep the Momentum Going?
• Assignment 4: Digital Strategy in VUCA Environment
• Module 10: Managing Innovation and Emerging Technologies
• Module 11: Managing Strategic Risk
• Information regarding MCQ exam, retaking practical assignment, other questions

Ce abilități se dobândesc în urmă cursului

• Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
• Understand how to leverage digital strategy to react to digital disruption
• Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
• Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
• Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
• Understand the risks and opportunities of Digital and IT Strategy
• Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
• Understand how to implement a Digital and IT Strategy