For most equipment purchased from ETA2U you can benefit from extended warranty services.
In the case of most office environments, printing operations are the most frequently used functions of equipment. In order to ensure optimal operation of all printing printing equipment, ETA2U Image & Print offers to its customers the following services:
a. 1 year extended warranty
A contract for a 1 year period, with on-site intervention. It includes labor, spare parts (supplies not included) and on-site intervention by a certified ETA2U engineer.
b . Plus + 1 year maintenance agreement
A 1 year contract, with on-site intervention. It includes 1 year of preventive maintenance services + equipment cleaning. It includes labor, spare parts (supplies not included) and on-site intervention by a certified ETA2U engineer.
c . 3 years warranty extension
A contract for a 3 years period, with on-site intervention. It includes labor, spare parts (supplies not included) and on-site intervention by a certified ETA2U engineer.
d. Plus + 3 years warranty extension contract
A 3 years contract, with on-site intervention and 3 years of preventive maintenance services + equipment cleaning. It includes labor, spare parts (supplies not included) and on-site intervention by a certified ETA2U engineer.
e . Preventive maintenance 13
One maintenance and detailed inspection intervention for your equipment. It includes the following parts: paper separators, paper rolls reconditioning and 1 hour labor for equipment repairs.
For Hewlett-Packard, Lexmark, Toshiba and Xerox equipment, certain useful settings for optimal operations can be applied.
f. Preventive maintenance
A biannual preventive maintenance contract.
It includes one Preventive Maintenance 13 pack, one preventive maintenance inspection every six months after the Preventive Maintenance 13.
It also includes 1 hour labor for any repairs necessary and offers discounts for future service calls.
